Support
We respond in minutes, not days
Premium mobility deserves premium care—AI triage with human escalation in Mumbai.
AI assistant
Oxour concierge
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WhatsApp priority lane
Verified guests jump the queue. Average first response under 4 minutes. Direct support line: +91 98331 33343
Emergency contact
If you feel unsafe or have a major incident, call our emergency line immediately.
Voice support
Tap to connect with a specialist when voice routing is enabled.
FAQs
How fast is roadside assistance?
Our Mumbai network targets sub-45 minute response for verified breakdowns within city limits, 24x7.
Where do I collect the car?
All handovers are at our Mira Road hub. Vehicles must be picked up and returned there — we do not offer delivery or airport pickup.
Support categories
Choose a lane—we route to the right expert.
Booking & extensions
Modify pickup windows, add chauffeur notes, or coordinate airport handoffs.
Billing & deposits
Pre-auth timelines, GST invoices, and corporate billing contacts.
Vehicle condition
Inspection photos, cosmetic wear guidelines, and workshop escalations.
Roadside & safety
Flat tires, fuel assistance, and 24x7 emergency routing.
Contact methods
Email hello@oxourgo.com · Phone +91 98331 33343 · HQ Mira Road, Mumbai, Maharashtra, India